Terms & Conditions

 

DELICATE PRIVACY POLICY AND COOKIES

1. Every time you use this website, you will be subject to the Privacy Policy in effect and you should review this text every time you use our website to make sure you accept the terms.
2. Your personal information you provide to us will be processed and saved in a file under the responsibility of DELICATE and for the following purposes:
I. Preparation, implementation and enforcement of the sales contract for the products you have purchased or any contract to be concluded between us.
II. To respond to your requests;
III. With your consent, to provide you with information about the products of companies operating in the sectors of other brands of DELICATE and / or decoration, textile, fashion or home products as well as cosmetics and leather products, to develop and support business activities related to electronic commerce; making commercial notifications via email or similar electronic communication tools (such as SMS) or phone calls regarding the products mentioned above. If you are a registered user on our site, you can change your preferences regarding receiving such notifications and edit your preferences by logging into the MY ACCOUNT section of this website. You can also unsubscribe by going to the Newsletter tab.
IV. If you have provided us with personal information about third parties, you will be responsible for informing the person (s) about the processing and use of their personal information and obtaining their express consent for the use of such information for the above-mentioned purposes. If you have purchased a product, the personal information of the third party provided by you will be used for the following purposes: (i) managing the shipment of the product subject to sale and / or checking the correct delivery (ii) any question you or the third party may ask or also interested in the proposal.
V. If you choose to save your card information, you will need to state your explicit consent to use the information required to activate and use the card. The CVV number of the card will only be used for the sale made and will not be recorded as part of the card information or used at a later date. Activating this feature will automatically fill in your information for future purchases, and therefore you will not need to re-enter your card information in every new transaction, this information will be deemed valid and active for future purchases.
In the My Account Cards section, you will be able to change your cards at any time and withdraw your consent to make transactions with your card. DELICATE stores and transfers card information in accordance with the basic international privacy and security standards for credit and debit cards. Use of this feature may require you to change your password for security reasons.
3. DELICATE, registered at Altıevler Mah.Asım bezirci Sokak no: 7/1 Narlıdere / İzmir, as the data controller of the file where your information is stored, will be sent to delicatesocial@gmail.com e-mail address to the attention of "Data Protection - Delicate". It undertakes to ensure that you exercise your rights to access, correct, cancel and object to this information via email. If necessary, we may ask you to send us a copy of your ID card, passport or other valid identity document.
As the subject of the information in question, you will also have the right to apply to the data control body mentioned above to exercise your following rights:
- Learning whether your personal information is being processed,
- Learning for what purposes your information is processed and whether your information is used for those purposes,
- receive information about the personal qualities of your information is transferred to third parties and to learn whether the information in question is transferred transferred out of Turkey,
- If you think your personal information is incomplete or incorrectly processed, to request correction,
- If you think that the purposes of processing your personal information have no longer existed, to request the deletion or destruction of the said information,
- To object to the negative consequences of processing your personal information by automatic means,
- Request compensation for any damage you suffer as a result of illegal processing of your information.
4. The user (you) guarantees that the information provided is true and correct and undertakes to notify DELICATE of any change in this information. The user will be responsible for the damage or loss that our website, website manager or any third party may suffer due to incorrect, incomplete or incomplete information specified in the registration form.
5. Information about cookies: We use cookies on this website, which are small text files containing information obtained during your visit to the website and whose main purpose is to improve your experience of visiting the website. Please read on to learn more about the cookies we use, their purpose and other aspects that may be of interest to you.


Information About Cookies
What is a cookie?
A cookie is a small text file that a web page places on your computer, phone or any other device to collect information about your visit to that website. Cookies are necessary to facilitate your browsing during your visit and to make the site user-friendly and do not harm your device.
In this Policy document, the general term "Cookies" is used as the main information storage method used on this website, while the "Local Storage" area of ​​the browser is used for the same purposes as Cookies. All information in this section also applies to this "Local Storage".
What are Cookies used for on this website?
Cookies are one of the main elements of the functioning of our website. The main purpose of cookies is to improve your experience of visiting our website. For example, they are used to remember the preferences (language, country, etc.) you made during your current visit for your future visits. The information collected by the cookies enables us to improve the suitability of the site to the users' individual preferences, faster searches, etc. by evaluating the usage patterns and figures.
If we have obtained your consent by informing you in advance, we may occasionally use Cookies, tags or other similar tools to collect information that will allow us to show ads based on the analysis of your browsing habits from our own website or from third-party websites or other means.
What are Cookies NOT used for on this website?
We do not store sensitive personal information such as your address, password, credit or debit card information in the cookies we use.
Who uses the information stored in cookies?
The information stored in Cookies on our website is exclusively used by us, except for those described below as "third party cookies" used and managed by external organizations to provide services requested by us to improve the experience of users during their visit to our website. The main uses of these "third party cookies" are to obtain access statistics and to guarantee the security of payment transactions.
How can I prevent the use of Cookies on this website?
If you choose to prevent the use of Cookies on this website, taking into account the above limitations, you will first need to disable the use of cookies in your browser and then delete the saved cookies associated with this website.
You can use the option of preventing the use of cookies at any time.
How can I disable and prevent the use of cookies?
You can limit, block or delete the cookies used on this website at any time by changing the settings of your browser by following the steps stated below. Cookies can normally be configured in the "Preferences" or "Tools" menu, as the settings menu of each browser is different. For more information on configuring cookies, please view the "Help" menu of your browser.
Which cookies are used on this website and for what purpose?
The cookies, tags and other similar tools used on this website are shown below, together with information about the purposes, duration and management (own or third party) of each.
Technical and personalization cookies: for identification and verification, browsing, interface customization, favorites.
These cookies are used to identify the user during the session, to prevent duplication of access information when accessing the website, to speed up certain transactions on the website, to remember the choices made during the session or during the visit repetitions, to remember the pages they have visited, etc.
User identification: It is used to identify and authenticate the user. It also includes technical information about the user's session, such as waiting time for connection, session identifier.
Session identifier: Used to identify the user's http session. Commonly used in all web applications to define user requests during the session.
Visit status: They provide the opportunity to define the user's visit status (session start, first page, first access, browsing status, voting status, etc.).
User selections: User's preferred session values ​​such as store, language, currency, products, size are stored.
Favorites and last selections: They allow the user's favorite choices (eg stores) and last selections (stores, products, consent to place cookies, etc.) to be remembered in subsequent web sessions.
SHOPPING BASKET: Records information about the mini shopping cart, such as defining the user information associated with the basket mentioned earlier.
Protocol: They allow changes to be made between secure (https) and insecure areas (protocol).
Visit analysis cookies
These cookies collect general information about the user's access to the website (not its content) and aim to subsequently provide aggregated information for statistical purposes.

Source: They are used to determine the origin of the user when accessing this website. For example, whether the product details page came from a product grid, a search engine, or an external website.
Google Analytics: They enable the monitoring of the website with the Google Analytics tool, a service provided by Google to obtain user access information on the website. Some of the data recorded are: the number of times the user visits the website, the first and last visit dates, the duration of the visits, the page from which the user accessed the website, the search engine the user used to access the website and the link he clicked, where the user accessed the world, etc. The configuration of these cookies is predetermined by the service offered by Google, and the information generated by the cookie regarding the use of your website is Google, Inc. (a US company). transferred and stored by. For this reason, we recommend you to review the Google Analytics privacy page, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage to learn more about the cookies it uses and how to prevent it. Please note that we are not responsible for the accuracy and content of third party websites.
Optimizely: Cookies identified by the Optimizely.com domain or www.optimizely.com allow us to optimize the appearance, emotions and messages, and generally the purpose is to ensure that the user visits our website consistently, based on how users use them. Some of the data recorded for further analysis are: the number of updates the user has seen, visitor segments information such as browser, campaign, mobile resource type, and all defined personalized segments, etc. The configuration of these cookies is done by our supplier Optimizely, Inc. (a US company) to learn more about the cookies they use, visit the website https://help.optimizely.com/hc/en-us/articles/200040335 to learn how to avoid these cookies: We recommend that you click the link //www.optimizely.com/opt_out. Please note that we are not responsible for the accuracy and content of third party websites.

Shopping analysis cookies
These cookies enable us to collect information about the device on which shopping is made on the website, and to check whether the transactions offer sufficient assurances to the customer. These cookies never contain sensitive information such as card information.
Shopping device (thx_guid): It allows us to define the shopper with which type of device (computer, phone, etc.) the purchases are made for further analysis and its purpose is to provide our customers with sufficient assurances (thx_guid) in their purchasing transactions. The information stored in these cookies is collected by an external company (Cybersource) to carry out these analyzes.
This information about cookies will be updated as quickly as possible as the services offered on this website change. Although they are always tools to be used for the same purposes as those included in this table, in any case, the fact sheet may temporarily not include a cookie, tag or other tool due to updating.